We value our relationship with you and respect your right to privacy. This Privacy Policy describes how Mirra Charts (“we,” “us,” or “our”) handles personal information that you provide to us or that we collect and maintain about you in connection with your use of the proprietary websites we operate (collectively, the “Websites”) and any services made available through those Websites (the “Services”). By using the Services or accessing our Websites, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.
- Scope of Policy
This Privacy Policy applies only to information you provide online or that we collect from you while you are visiting or using our Websites or Services. It does not apply to information obtained offline or through other means, nor to the practices of companies that Mirra Charts does not own or control, or to operators of third‑party websites linked from our Websites.
- Information We Collect and Use
- Information You Provide Voluntarily
- When you register for or purchase our Services, you may supply your name, postal address, email address, telephone number, company affiliation, and other contact details.
- Payment data: We do not collect or store credit‑card information on our servers. All payment transactions are processed directly through secure, PCI‑compliant payment gateways (e.g., Razorpay, PayPal).
- Automatically Collected Information
- We log standard Internet usage data such as IP address, browser type and version, referring URLs, and page views.
- Aggregate usage statistics (e.g., hit counts, feature usage) help us understand how the Websites are used and to optimize performance.
- Third‑party services that host or manage parts of our Websites (for example, webcast providers) may also collect analytics on our behalf.
- In‑Product Telemetry
- Mirra Charts software may collect anonymized usage statistics—such as launch time, feature access, and session duration—to help us manage resources and improve product quality. This data is used solely for internal analysis.
- Cookies and Similar Technologies
We use cookies—small data files stored on your computer—to recognize you on return visits, maintain session state, and personalize your experience. Our cookies are “persistent,” remaining on your device until you delete them or they expire. You can disable cookies in your browser settings, but some Website features may then be unavailable or limited.
- Referring Sites
When you arrive via a link on another website, we record the referring URL to measure traffic patterns and tailor content.
- Do Not Track Signals
Our Websites do not currently respond to browser “Do Not Track” settings. We operate as described herein regardless of any DNT signal.
- How We Use Your Information
We use the information we collect to:
- Provide and fulfill the Services you request.
- Improve our Websites, software, and customer support.
- Communicate updates, promotions, and notices related to Mirra Charts and Accelpix Live Data.
- Comply with legal obligations and protect our rights.
- Legal Compliance & Protection of Rights
We may disclose personal data when required by law—such as to respond to subpoenas or court orders—or to investigate fraud, enforce our Terms & Conditions, or protect the rights, property or safety of Mirra Charts, our users, or others. - Business Transactions
If Mirra Charts (or its assets) is acquired or merged with another entity, your personal information may be transferred to the new owner. - Accessing, Correcting or Deleting Your Data
You may review, correct, or request deletion of your personal information by contacting us at privacy@mirracharts.com. We will comply, except as needed to fulfill transactions, comply with legal obligations, or for legitimate internal record‑keeping.
- Communications from Us
By signing up, you agree to receive emails about product updates, newsletters, and promotional offers. You may opt out at any time via the “unsubscribe” link or by contacting support.
- Security of Personal Information
We implement administrative, technical, and physical safeguards to protect your data. Access is restricted to employees and service providers who need it to operate our business. However, no Internet system is entirely secure; we cannot guarantee absolute protection against unauthorized access.
- Links to Other Sites
Our Websites may contain links to third‑party sites. We are not responsible for their privacy practices; please review their policies separately.
- Children’s Privacy
Our Services are not directed to children under 13, and we do not knowingly collect information from that age group. If we become aware that a minor under 13 has provided personal data, we will promptly delete it.
- Changes to This Policy
We may update this Privacy Policy at our discretion. Material changes will be posted on our Website with a revised “Last Updated” date. Continued use of the Websites constitutes acceptance of the updated policy.
- Feedback
We welcome your comments or suggestions to help us improve. Please send any feedback via the feedback form on our Website or to feedback@mirracharts.com.