Email support
Installation, activation, data feed or billing. Include your Accelpix user ID and a screenshot and we can help faster.
Support · Sales · Careers
Talk to the team
behind the charts.
Installation help, licence questions, data-feed setup or a partnership idea — reach the MirraCharts team by email or live chat. The support desk is open six days a week.
Mon–Fri · 9 AM – 6 PM IST
Sat & NSE holidays · 10 AM – 2 PM IST
Gandhinagar, India
Reach us
Three ways in.
Three ways in.
One team answering.
Email for anything that needs detail or screenshots, live chat for a quick question during desk hours, and the Help Docs when you want the answer right now.
Live chat
Mon–Sat · desk hours
A quick question about a download, a setting or which plan fits you? Open the chat window and talk to the team directly.
Self-serve
Help Docs · Downloads
Step-by-step settings guides for every Mirra indicator and scanner, plus all the installers in one place.
Hours & message
When we’re in.
When we’re in.
What to send us.
The desk follows the Indian market week. Write whenever it suits you — messages sent outside hours are picked up when the desk next opens.
Support hours
All times IST- Monday – FridayFull deskToday9:00 AM – 6:00 PM
- SaturdayShort dayToday10:00 AM – 2:00 PM
- NSE holidaysExchange trading holidaysToday10:00 AM – 2:00 PM
- SundayEmail onlyTodayClosed
Tip: on an NSE trading holiday that falls on a weekday, the desk runs Saturday hours. Email is always open — [email protected].
Write to us
Opens your email app
Careers
Build the tools
Build the tools
traders trust.
MirraCharts is part of Accel Group, alongside Accelpix market data. If you want to work on trading indicators, live data and the people who use them every session, send us your CV and a few lines about what you would like to build.
EngineeringMarket dataProduct & designSalesCustomer support
Send your CV to
[email protected]
Mention the role or area in the subject line. For product or account questions, please use [email protected] instead.
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